Data Export
Export shared cart data for analysis and reporting.
Quick Export
- Go to Apps > Share Cart > Dashboard
- Select date range
- Click Export
- Choose format (CSV, Excel, JSON)
- Download file
Exported Fields
- Cart ID
- Share date/time
- Customer name/email (if available)
- Cart items and quantities
- Cart value
- Platform used (Facebook, WhatsApp, etc.)
- Opens count
- Conversion status
- Order number (if converted)
- Location data
Export Formats
CSV
Best for Excel, Google Sheets, and simple data processing.
Excel (XLSX)
Includes multiple worksheets, formatting, and summary statistics.
JSON
For API integrations and custom applications.
Scheduled Exports
Set up automatic recurring exports:
- Go to Settings > Scheduled Exports
- Click New Schedule
- Configure frequency (daily/weekly/monthly)
- Select format and fields
- Enter email recipients
- Save and activate
Data Retention
- Standard: 12 months
- Converted carts: Indefinite
- Custom retention available on request
Privacy
Exports are GDPR compliant. Personal data is optional and can be excluded.